konoha Platform Privacy Notice

This page describes what data we collect when you use konoha and how we keep that data protected. We operate an online entertainment platform available only where local law permits, and we take your privacy seriously. Whether you access konoha via Android APK, iOS browser, or desktop, we handle your personal information, payment details, and account history with care. We never sell your data to third parties, and we comply with local data protection standards.

Our konoha privacy policy explains what information we collect from you, how we use it, who we share it with, and what rights you have over your data. We keep our policy transparent and straightforward—no hidden clauses, no surprise uses of your information. When you register on konoha, deposit funds, place bets, or withdraw, we collect specific data. We use that data only to operate our platform, verify your identity, process your transactions, and detect fraud.

If you have questions about our privacy practices or how we handle your data, contact our English-language support team. We're here to answer your questions and help you understand your rights.

What Data We Collect on konoha

We at konoha collect different types of data depending on how you use our platform. When you register, we collect your email address or phone number, your name, your date of birth, and your chosen password. We also collect your IP address and device information (such as your Android or iOS device type and operating system) so we can optimize konoha for your mobile experience and detect fraud.

When you deposit or withdraw on konoha, we collect transaction data—the amount, the date, the payment method you used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank details), and the result of the transaction. We also collect your bank account or e-wallet information so we can process your payments and withdrawals. This data is encrypted and stored securely.

Before your first withdrawal on konoha, we require identity verification. We collect a photo of your government ID and a selfie so we can confirm that you are who you say you are. We use this data only for KYC (Know Your Customer) verification and fraud detection. We do not use your photos for any other purpose.

Account data

Email, phone, name, date of birth, and password. We keep this encrypted and accessible only to authorized konoha staff.

Payment data

Transaction history, payment method, and bank or e-wallet details. We use this only to process deposits and withdrawals.

Identity data

Government ID and selfie. We use this only for verification and fraud detection, then delete it after a retention period.

Activity data

Bets placed, games played, results, and customer support messages. We keep this to calculate balances and settle bets fairly.

How We Use Your Data on konoha

We at konoha use your data for specific, legitimate purposes. First, we use it to operate our platform and provide you with access to our games, live-dealer tables, and sportsbook. We use your email or phone number to send you account confirmations, transaction receipts, and important security alerts. We use your payment information to process deposits and withdrawals accurately and on time. We use your identity data to verify that you are who you say you are and to comply with local regulations.

Second, we use your data to detect and prevent fraud. We analyze your betting patterns, transaction history, and device information to identify suspicious activity. If we detect fraud or abuse, we may suspend your account, forfeit your balance, and report the activity to relevant authorities if required by law. This protects you and other users of konoha.

Third, we use your data to communicate with you about your account. We send you push notifications on your Android APK or iOS browser to alert you about deposits, withdrawals, bet results, and important account changes. You can manage your notification preferences in your account settings. We also use your data to respond to your customer support inquiries and to improve our service based on your feedback.

Who We Share Your Data With on konoha

We at konoha do not sell your personal data to third parties. However, we do share certain data with service providers who help us operate our platform. These include payment processors who handle deposits and withdrawals, identity verification services who confirm your government ID, hosting providers who store our servers, and fraud detection services who help us identify suspicious activity. All of these service providers are bound by confidentiality agreements and are prohibited from using your data for any purpose other than providing services to konoha.

We may also share your data with law enforcement or regulatory authorities if we are legally required to do so. For example, if we receive a court order or a request from a government agency investigating fraud or money laundering, we will comply with that request. We may also share aggregated data (such as the number of active accounts on konoha or the average bet size) for analytics purposes, but this data does not identify you personally.

Data Security and Encryption on konoha

We at konoha use industry-standard encryption and security measures to protect your data. All communication between your Android APK or iOS browser and our konoha servers is encrypted with SSL/TLS, so your data is never exposed in transit. Your password is hashed (not stored in plain text), so even our team cannot see it. Your payment information is encrypted and stored in secure vaults that comply with PCI DSS (Payment Card Industry Data Security Standard). Your identity data (ID and selfie) is encrypted and stored separately from your account data.

We conduct regular security audits and penetration testing to identify and fix vulnerabilities. We maintain secure backups of all data so we can recover quickly if disaster strikes. We also use two-factor authentication (2FA) to protect your account login—after you enter your password, we send a code to your phone or email. You must enter that code to complete login. We recommend enabling 2FA immediately after account creation.

1. Encryption in transit

   All data sent between your device and our konoha servers is encrypted with SSL/TLS. Your data is never exposed to third parties.

2. Encryption at rest

   All data stored on our konoha servers is encrypted. Your password is hashed, and your payment information is stored in secure vaults.

3. Regular audits

   We conduct regular security audits and penetration testing to identify and fix vulnerabilities on konoha.

4. Two-factor authentication

   We use 2FA to protect your account login on konoha. After you enter your password, we send a code to your phone or email.

Your Rights and Data Retention on konoha

We at konoha respect your rights over your data. You have the right to access your personal information—log into your konoha account to view your account data, transaction history, and betting activity. You have the right to request corrections if your data is inaccurate. You have the right to request deletion of your data, subject to legal and operational constraints (for example, we must retain transaction records for anti-money laundering compliance). You also have the right to request that we restrict processing of your data, or to request a copy of your data in a portable format.

We retain your data for as long as necessary to operate konoha and fulfill our legal obligations. Account data (name, email, ID) is retained as long as your account is active and for a period afterward for regulatory compliance. Payment transaction data is retained for anti-money laundering purposes, which may require retention for several years. Identity verification data (ID and selfie) is retained for fraud detection but deleted after a reasonable period. Betting activity logs are retained to calculate your account balance and settle disputes fairly.

If you want to exercise any of these rights, contact our support team. We will respond to your request within a reasonable timeframe, typically within 30 days. If you are based in Jakarta, Surabaya, Bandung, Medan, or elsewhere in a supported region, you can submit your request through your konoha account or by emailing our support team.

Cookies and Tracking on konoha

We at konoha use cookies to improve your experience. Cookies are small text files stored on your Android APK or iOS device that help us remember your preferences, keep you logged in, and analyze how you use our platform. We use essential cookies that are necessary to operate konoha (such as cookies that keep you authenticated). We also use analytics cookies that help us understand which features are popular and where we can improve. You can disable cookies in your device settings, but doing so may affect your ability to use konoha.

We do not use third-party tracking pixels or beacons on konoha. We do not sell your browsing data to advertisers. Our analytics are internal and used only to improve our platform.

Changes to Our konoha Privacy Policy

We at konoha may update this privacy policy from time to time to reflect changes in our practices or in applicable law. If we make material changes, we will notify you by posting the updated policy on our website and updating the effective date. Your continued use of konoha after changes are posted constitutes your acceptance of the updated policy. We recommend reviewing this policy periodically to stay informed about how we protect your data.

Our commitment is to keep your data safe, to use it only for legitimate purposes, and to be transparent about our practices. We believe that privacy is fundamental, and we take that responsibility seriously. Our services on konoha are available only where local law permits, and users are responsible for verifying their own legal access to our platform. If you have any questions about our privacy practices or how we handle your data, contact our English-language support team anytime.